What are your hours of operation to call and speak to a specialist?
Our standard reservation hours are from 10am-7pm.
How are your drivers dressed?
Our chauffeurs are always professionally dressed suit and ties.
I do not see the luxury car photos?
Click the dots below the picture or click the arrow towards the end of the photo to scroll through our gallery.
Can I place a reservation payment for a vehicle without a set date?
We cannot reserve a vehicle without a set date due to unfairness to you or any of our other clients. It would be unfair to take a reservation without a date and have another client make a reservation with a date and later it is found out to be your date.
How do I make reservations?
Reservations can be made electronically. NOTE: no reservation is finalized until we receive a completed rental agreement and a payment is processed with a confirmation email.
What forms of payments are accepted?
We accept all major credit cards/debit cards, Zelle and Venmo.
Can I drive the vehicle?
Our vehicles come with a chauffeur driver, however depending on your location we do have access to vehicles that can be driven yourself from our affiliates in New York, Florida and California.
How soon should I make reservations?
Since we operate on a first come first serve basis and only have one of each vehicle we suggest as soon as possible to ensure we can get you in your chosen vehicle.
We take pride how we treat every client and strive for excellent service every time. We realize the level of fraud going on in the industry when doing business with an unfamiliar organization. In hindsight we are not in business of booking a reservation for clients that are not comfortable with doing business with us. We have a fair equal opportunity policy in place. Once a deposit is made for a particular vehicle we block it out so no other client can reserve that date and vehicle. With that being said we also trust that the client making the reservation does not back out at the last minute as we turn away potiential clients looking to reserve that same date and vehicle. Our goal is not just for one time transactions but to earn clients trust and business for long term relationships. Feel free to see what our clients have said about us at https://www.weddingwire.com/reviews/cierge-luxury-bethesda/602353b957e378b1.html
WE RESERVE THE RIGHT TO REFUSE ANY CUSTOMER