Where are you located?
Our company President has decided there is no need for showroom or site location since we are in the business where our chauffeurs bring vehicles once reserved to our clients needed destination unlike a car sales dealership. Also due to our nationwide client base we did not want to be identified as servicing one region only. We have built a team of affiliates nationwide so if you are trying to see a particular vehicle we will schedule you accordingly with the affiliate location whom operates that vehicle as we do not have all vehicles in-house.
Is there a hourly minimum?
Vehicles used for special events require a 3 to 4 hourly minimum. If you utilize less time than the hourly minimum, the pricing still remains the same.
Can I rent a vehicle for only 1 hour?
Each vehicle has a specific hourly minimum. So even if you only need a vehicle for one hour, the specific hourly minimum will still apply.
Can I place a deposit for a vehicle without a set date?
We cannot reserve a vehicle without a set date due to unfairness to you or any of our other clients. It would be unfair to take a reservation without a date and have another client make a reservation with a date and later it is found out to be your date.
How do I make reservations?
Everything is handled 100% electronic. We will email you documents to fill out and send back to complete your reservations.
What forms of payments are accepted?
We accept all major credit cards and debit cards only along with proper identification .
Is gratuity included?
There is a 10% gratuity, 10% fuel charge, and 6% sales tax that is added to all transactions.
What happens if I need to cancel my reservation?
In case of a cancellation we would offer a credit for the amount paid valid for a future date.
Can I pay in person?
Yes, we can schedule you to meet with a representative to process your payment in person. Note: Some last minute requests must be made in person.
Can I drive the vehicle?
As most vehicles come with a chauffeur driver we do have access to vehicles that can be driven yourself.
Can I come in the office to see the vehicles?
As we do not have a showroom, to see a vehicle we would schedule you a date, time and location to see the vehicle requested.
When does the hourly time start time begin?
Time reserved begins upon arrival to the set pickup location. You are required to reserve more time if you are planning to exit the vehicle but needing transportation after your event is over.
We reserve the right to refuse any customer.